Shipping policy

Shipping Policy

At NBWATCH, we aim to provide clear and reliable shipping information so customers know what to expect when placing an order.

1. Shipping Destinations

We offer shipping to eligible addresses within the United States.

Shipping availability is determined at checkout. Certain destinations, including P.O. Boxes, APO/FPO addresses, U.S. territories, and remote locations, may be subject to carrier restrictions.

2. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays generally begin processing on the next business day.

Processing includes payment verification, order preparation, packaging, and fulfillment arrangements.

3. Estimated Shipping Transit

Our estimated standard shipping transit time is 6–12 business days after dispatch.

Transit time may vary depending on the delivery destination, carrier operations, and circumstances beyond our control.

4. Total Estimated Delivery Time

Our estimated total delivery timeframe is 7–15 business days from the date an order is successfully placed.

Order processing: 1–3 business days.
Shipping transit: 6–12 business days.
Total estimated delivery: 7–15 business days.

These timeframes are estimates rather than guaranteed delivery dates.

5. Shipping Costs

Applicable shipping charges are calculated and displayed during checkout before payment is completed.

Customers can review their shipping costs, taxes, and final order total before confirming a purchase.

Any free-shipping promotions or additional delivery options will be subject to the terms displayed at checkout.

6. Order Confirmation

After successfully placing an order, customers will receive an order confirmation email.

Please ensure that your email address and shipping information are correct.

7. Tracking Information

Once an order has been dispatched, tracking information will be provided by email when available.

Tracking information may take approximately 1–3 business days to become active after dispatch.

8. Packaging and Handling

Watches are prepared for shipment with appropriate protective packaging to help reduce the risk of damage during transportation.

Packaging materials may vary depending on the product and fulfillment arrangements.

9. Shipping Address Changes

If you need to correct your shipping address, please contact us immediately at uktbsnrhd@hotmail.com.

We will attempt to accommodate changes before dispatch, but address modifications cannot be guaranteed once fulfillment begins.

10. Shipping Delays

Unexpected delays may occur due to weather conditions, carrier disruptions, high shipping volumes, or incorrect delivery information.

If your order exceeds the estimated delivery timeframe, please contact customer support with your order number.

We will review the shipment information and assist with an appropriate resolution.

11. Lost or Missing Packages

If tracking indicates that a package has been delivered but you cannot locate it, please check your delivery area, mailbox, household members, and neighbors.

If the package remains missing, contact us for assistance.

We will review the available delivery information and help determine the appropriate next steps.

12. Damaged Shipments

If your watch arrives damaged, please contact us promptly, preferably within 7 calendar days after delivery.

Provide your order number and photographs of the watch and packaging when possible.

We will review your request under our Return and Refund Policy.

13. Contact Information

NBWATCH

Website: https://housesupplyhub.store

Email: uktbsnrhd@hotmail.com

Business Contact Address:

1008 Kimberly Pl
Great Falls, VA 22066
United States