Terms of service
Terms of Service
1. Overview
Welcome to NBWATCH.
This website, https://housesupplyhub.store, is operated by NBWATCH. Throughout the website, the terms "we", "us", and "our" refer to NBWATCH.
NBWATCH operates as an independent online retailer offering watches, timepieces, and related accessories.
By accessing our website, browsing our products, or making a purchase, you agree to comply with these Terms of Service and our applicable store policies.
Please read these terms carefully before using our website.
If you do not agree with these terms, please discontinue using our website and services.
2. Eligibility and Use of Our Website
By using our website, you confirm that you have the legal capacity to enter into a binding purchase agreement under applicable law.
You agree to use our website only for lawful purposes.
You must not engage in fraudulent activities, interfere with website operations, or use our services in violation of applicable laws and regulations.
3. Products and Availability
NBWATCH offers a selection of watches and related accessories.
We make reasonable efforts to provide accurate product information, including:
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Product names and descriptions.
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Available brand and model information.
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Movement types.
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Case and bracelet materials.
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Dimensions and specifications.
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Product photographs.
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Prices and availability.
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Applicable warranty information.
Product availability may change without prior notice.
We reserve the right to discontinue products or update product listings when necessary.
4. Product Descriptions and Accuracy
We strive to ensure that product descriptions, images, specifications, and prices are accurate.
However, minor differences in appearance may occur due to lighting conditions, photography, and screen settings.
Customers should carefully review all product information before placing an order.
Material differences affecting a product's identity, authenticity, movement, construction, or advertised features are not considered ordinary visual variations.
If a product is materially different from its description, customers should contact our support team for assistance.
5. Independent Retailer and Brand Information
NBWATCH operates as an independent online retailer.
Unless expressly stated otherwise, NBWATCH is not affiliated with, endorsed by, or officially sponsored by third-party watch manufacturers or trademark owners.
All third-party brand names, trademarks, logos, and product names remain the property of their respective owners.
Product listings must accurately identify the goods being offered.
We do not represent a product as genuine, officially authorized, or manufactured by a particular brand unless that representation is accurate and supportable.
6. Pricing and Currency
All product prices are displayed in United States Dollars (USD) unless otherwise indicated.
Applicable taxes, shipping charges, and other required fees will be disclosed during checkout before payment is completed.
Prices and promotions may change without prior notice.
Changes to listed prices will not ordinarily affect orders already accepted, except where required or permitted by applicable law.
7. Payment Methods
Customers may complete purchases using the payment methods available at checkout.
Accepted payment methods depend on the payment providers enabled on our website.
Payments are subject to authorization and verification by the applicable payment provider.
Customers are responsible for providing accurate billing and payment information.
We do not require customers to send complete payment card numbers, security codes, or banking passwords by email.
8. Order Placement and Acceptance
When you place an order, you agree to provide accurate and complete information.
After submitting an order, you will generally receive an order confirmation email.
An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We may refuse or cancel an order for legitimate reasons, including:
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Payment authorization failure.
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Suspected fraudulent activity.
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Product unavailability.
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Material pricing errors.
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Incorrect or incomplete order information.
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Legal or regulatory restrictions.
If payment has already been collected for a canceled order, the applicable amount will be refunded to the original payment method.
9. Shipping and Delivery
NBWATCH offers shipping to eligible addresses within the United States.
Our proposed standard delivery schedule is:
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Order Processing: 1–3 business days.
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Estimated Shipping Transit: 6–12 business days.
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Estimated Total Delivery: 7–15 business days.
Business days generally exclude weekends and applicable U.S. federal holidays.
Delivery timeframes are estimates rather than guaranteed arrival dates.
Shipping charges, if applicable, will be displayed during checkout.
For complete shipping information, please review our Shipping Policy.
10. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
If you need to update your delivery address, please contact us as soon as possible.
We will make reasonable efforts to accommodate address changes before dispatch.
Address changes cannot be guaranteed once an order has entered fulfillment or has been shipped.
11. Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery, subject to our Return and Refund Policy.
For standard change-of-mind returns, watches must generally:
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Be unworn and unused beyond reasonable inspection.
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Remain in their original condition.
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Be free from customer-caused damage or unauthorized alterations.
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Include original packaging and accessories where applicable.
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Include original bracelet links and removable components.
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Be accompanied by proof of purchase.
Customers are responsible for return shipping costs for eligible change-of-mind returns.
For confirmed defective, damaged, or incorrectly supplied products attributable to our error, NBWATCH will cover reasonable return shipping costs or arrange an appropriate alternative resolution.
No restocking fee applies to eligible standard returns.
Approved refunds are generally processed within 5–10 business days after return receipt, inspection, and approval.
Additional processing time may be required by the payment provider.
Nothing in these terms limits mandatory consumer rights.
12. Exchanges
Exchanges may be available for eligible products, subject to stock availability.
Customers should contact our support team before returning any product for exchange.
If the requested replacement is unavailable, we may offer an eligible return and refund.
13. Order Cancellations
Customers may request cancellation before an order is dispatched.
Cancellation requests should be submitted as soon as possible by contacting:
Cancellation cannot be guaranteed once an order enters fulfillment.
Orders that have already shipped may be eligible for return after delivery under our Return and Refund Policy.
14. Watch Care and Maintenance
Watches require appropriate handling and maintenance.
Customers should follow the product-specific care instructions and manufacturer specifications where available.
General recommendations include:
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Avoiding unnecessary impacts and extreme temperatures.
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Keeping watches away from harsh chemicals.
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Following the stated water-resistance limitations.
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Using appropriate winding and time-setting procedures.
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Avoiding unauthorized repairs or modifications.
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Seeking professional servicing when necessary.
Water resistance, movement performance, and maintenance requirements vary by model.
NBWATCH does not guarantee that every watch is suitable for swimming, diving, or other water-related activities.
Customers should review the specifications of their particular product before use.
15. Warranty Information
Any applicable product warranty will be described on the relevant product page or in accompanying documentation.
Warranty coverage, duration, exclusions, and service arrangements may vary depending on the product and its manufacturer or supplier.
NBWATCH does not provide an additional universal manufacturer warranty unless expressly stated.
Any warranty claim will be reviewed according to the applicable warranty terms and consumer protection laws.
16. Intellectual Property
Original content owned by NBWATCH, including website text, graphics, design elements, and logos, is protected by applicable intellectual property laws.
Third-party brand names, trademarks, product photographs, and other protected materials remain the property of their respective owners.
Unauthorized reproduction, distribution, or commercial use of protected content is prohibited.
17. Third-Party Services
Our website may use third-party providers for services including:
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E-commerce hosting.
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Payment processing.
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Shipping and fulfillment.
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Website analytics.
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Customer support.
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Fraud prevention.
Third-party services may be governed by their own terms and privacy policies.
We are not responsible for the independent practices of third-party websites or services, except where applicable law provides otherwise.
18. Customer Accounts and Information
Customers agree to provide accurate and current information when placing orders or creating accounts.
Where customer accounts are available, customers are responsible for maintaining the confidentiality of their login credentials.
Please notify us if you suspect unauthorized access to your account.
19. Prohibited Activities
Customers may not use our website to:
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Engage in unlawful or fraudulent activity.
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Violate intellectual property rights.
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Submit false or misleading information.
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Distribute malware or harmful code.
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Attempt unauthorized access to our systems.
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Interfere with website functionality.
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Circumvent security measures.
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Engage in activities that violate applicable laws or regulations.
20. Disclaimer of Warranties
We make reasonable efforts to maintain an accurate and functional website.
However, website access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.
To the extent permitted by applicable law, we do not guarantee that website access will always be uninterrupted or error-free.
Nothing in this section excludes express product warranties or statutory consumer rights that cannot legally be excluded.
21. Limitation of Liability
To the maximum extent permitted by applicable law, NBWATCH shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these terms limits liability for fraud, intentional misconduct, or any liability that cannot legally be excluded or restricted.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold NBWATCH harmless from claims, damages, losses, and reasonable expenses arising from your unlawful use of our website or material violation of these Terms of Service.
23. Privacy and Personal Information
Your use of our website may involve the collection and processing of personal information.
Please review our Privacy Policy for information about how personal data is collected, used, shared, and protected.
24. Governing Law
These Terms of Service are governed by the applicable laws of the Commonwealth of Virginia and the United States, without regard to conflict-of-law principles.
Nothing in these terms limits mandatory consumer protection rights or remedies available under applicable law.
25. Severability
If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
26. Changes to These Terms
NBWATCH may update these Terms of Service periodically to reflect changes in business operations, services, or legal requirements.
Updated terms will be published on this page.
Material changes will apply in accordance with applicable law.
27. Entire Agreement
These Terms of Service, together with the policies expressly referenced on our website, constitute the applicable agreement governing use of our online store, subject to mandatory legal rights.
28. Contact Information
For questions regarding these Terms of Service, please contact:
Store Name: NBWATCH
Official Website: https://housesupplyhub.store
Customer Support Email: uktbsnrhd@hotmail.com
Business Contact Address:
NBWATCH
1008 Kimberly Pl
Great Falls, VA 22066
United States
Customer Service Hours:
Monday – Sunday
8:00 AM – 8:00 PM Eastern Time (ET)
Customer Support Response Time:
We aim to respond to customer inquiries within one business day.
Thank you for choosing NBWATCH.